To add more users to your account, submit a support request with the
Before reaching out, see if any of these common problems relate to you.
How do I add more users?
Why can't I edit something on my site?
The editing capability on your site is customized based on your site's design. If you are unable to edit a portion of your site, it's because doing so could break the design of the page. For these types of changes, it may be best to contact us to request a change.
If you believe this is a mistake, or you would like more editing capability to be added, please get in touch and let us know! We'd be happy to discuss your needs in greater detail.
A page is missing when I go to edit
This can be caused for a couple of reasons:
You either don't have permission to edit that page, or
Editing that page has been disabled
To resolve this, shoot us a quick email with the URL of the page that's giving you troubles and we'll get to the bottom of it!
I need to update my payment info
When you receive a new invoice, a link to update your credit card or bank info will be included in the email. If your card has expired, you will be prompted to update it before it is charged.
If you'd like to change your payment info for a different reason, contact us.